Mark Anthony Sumayan

Mark Anthony Sumayan has a diverse work experience spanning multiple industries. Mark Anthony started their career at the Philippine Prudential Life Insurance Company, Inc. as a Telemarketer from October 2011 to June 2012, where they promoted and sold insurance plans to potential clients. From June 2012 to January 2013, Mark worked as a Financial Advisor at the same company, assisting clients with their insurance applications.

In 2013, Mark joined technoInfo as a Customer Service Specialist from February 2013 to January 2014. Mark Anthony provided customer support for online pharmacies in the US, assisting customers with placing medication orders and handling concerns such as reroutes, reshipments, and refunds.

Mark then moved to SYKES, where they held two roles. From March 2013 to December 2014, they worked as a Customer Service Representative, handling customer concerns and providing support for dental plan benefits. From December 2014 to September 2016, Mark served as a Technical Support Specialist, troubleshooting telephone and feature-related issues for customers' landlines and creating service tickets for technician dispatch.

In 2016, Mark joined Sterling as a Client Services Representative from September 2016 to August 2018. In this role, they provided customer support to clients and applicants via calls and emails, maintained client records, and provided product and service information. From August 2018 to December 2021, they worked as a Business Relationship Executive, overseeing customer account management, negotiating contracts, and ensuring timely delivery of requested products and services. Lastly, from January 2022 to the present, Mark is an E-Commerce Administrative Assistant at Rainforest's Amazon Center of Excellence, where they assist with due diligence and migration processes for business acquisitions.

Mark Anthony Sumayan has a Bachelor's degree in Business, Management, Marketing, and Related Support Services from the Polytechnic University of the Philippines. However, the specific start and end years of their education are not provided. In addition to their degree, Mark Anthony Sumayan has obtained various certifications in the field of marketing and e-commerce. These include the Lean Six Sigma White Belt Certification from MF Treinamentos in February 2023, the Filipino PPC Masters certification from Filipino PPC Masters in April 2022, and the Amazon Seller VA Masterclass certification from AmazoNationPH in September 2021. Mark Anthony has also obtained certifications from Helium 10 and My Amazon Guy in topics such as Freedom Ticket, Amazon Listing Catalog Course, Amazon PPC Course, and Amazon SEO Course. Furthermore, Mark Anthony Sumayan has received certifications from Amazon itself, including the Amazon Retail for Advertisers Certification and the Sponsored Ads Foundations Certification, both obtained in October 2021.