Sabrina Merchant

Sabrina Merchant is a seasoned professional in customer success and account management, currently serving as a Senior Customer Success Manager at Rainforest QA since March 2020. With extensive experience at MarcomCentral from February 2013 to January 2020, Sabrina excelled in various leadership roles, including Manager of Client Services, where responsibilities included managing a team of Implementation Project Managers and optimizing customer onboarding experiences. Previous roles include Strategic Account Manager at NASDAQ OMX, Senior Global Account Manager at Glide Technologies, and a Business English Teacher, showcasing a diverse background in client relationship management and instructional roles. Sabrina holds a Bachelor of Science degree in Public Relations from The University of Texas at Austin.