Marco Ciccolella

Marco Ciccolella is an experienced professional currently serving as the Team Leader of the Contact Center at RAJA Italia since April 2012, where responsibilities include overseeing a team of seven, managing daily operations, and developing customer service systems. In addition, Marco has worked as a Naturalistic Guide at Volodirondine since August 2011, focusing on eco-tourism and environmental education. Previous experience includes roles as Home Fitness Manager at Netstyle SRL, where Marco was responsible for supplier management, and as a Ski Monitor and Sales Associate at Decathlon Italia. Marco holds a Master's degree in Customer Operations from 24ORE Business School and a degree in Natural Sciences from Università di Pavia.