Hieu Tran

Hieu Tran is a Senior Data Analyst with experience at Rakuten Viki and Got It. At Got It, Hieu was responsible for consulting with stakeholders, building BI dashboards, conducting analyses, tracking new feature releases, and detecting fraud. Hieu also worked as a Data Analyst in Operations, where they managed a large pool of experts, identified key metrics for measuring user satisfaction, and drove performance improvement projects. Prior to that, Hieu was a Product Account Manager at Magestore and a Technical Support Representative at Fpt Telecom. Hieu holds a Bachelor of Engineering in Electronics and Communications Engineering from the Posts and Telecommunications Institute of Technology.