Jenny Kim

Jenny Kim has had a long and successful career in customer experience, content marketing, and community advocacy, primarily at Rakuten Viki. Jenny has worked in various roles such as Lead, Principal, and Manager, focusing on optimizing processes, creating seamless user experiences, and fostering community engagement. Jenny has also worked on content marketing for LatAm and US contents at Viki. Prior to their time at Viki, Jenny briefly owned and designed for Aurae and worked as a Community & Editorial Advocate at Viki, managing translation projects and driving community engagement.