Mao Hayakawa is a skilled marketing planner and data analyst currently working in the CMO Office at Rakuten since July 2022. In this role, Mao analyzes organization-wide data to optimize user engagement using SQL and collaborates with various departments to meet data requirements. Previous experience includes a marketing internship where social media and website management were key responsibilities, as well as roles in education and diversity outreach, demonstrating strong communication and leadership skills. Mao holds a Bachelor of Arts in Psychology from Randolph-Macon College, complemented by business and tech training, making for a well-rounded professional background in both analytical and interpersonal domains.