Michael Edward Jones

Michael Edward Jones is currently serving as the Product Manager for the ServiceNow Platform at Ramboll, where responsibilities include driving an Enterprise Service Management strategy to enhance employee experience across various functions. Prior to this role, Michael was a Manager in the Enterprise Service Management team at KPMG Denmark, focusing on sales, marketing, and the delivery of ServiceNow projects. Michael's extensive experience in ServiceNow includes leadership positions at A.P. Moller - Maersk, where contributions encompassed HR transformation, user experience, and service catalog management. Academically, Michael holds a Master of Science in Brand and Communications Management, a Bachelor of Commerce in Marketing and Entrepreneurship, and a Bachelor of Laws, all from reputable institutions.