Leiliane de Sousa

Leiliane de Sousa possesses extensive experience in customer support and administrative roles. Currently serving as an Analista de suporte SAP at Ramo Sistemas since December 2021, Leiliane is responsible for providing comprehensive support for SAP Business One and add-ons, ensuring high-quality service to clients. Prior experience includes working as an Assistente de serviços administrativos at SESI - Serviço Social da Indústria, where responsibilities encompassed financial management, administrative assistance, and client interaction. Previous positions also include Auxiliar Administrativo at Ultragaz, where Leiliane managed client inquiries and order processing, and Agente de Atendimento II at Teleperformance C, focusing on customer relationship management and problem resolution. An academic background includes a degree in Technology in Information for Business from Faculdade de Tecnologia de Mauá and a degree in Business Administration from Universidade Metodista de São Paulo.