Cindy Wood

Cindy Wood is an experienced IT support professional with a strong background in technical support and service management. Currently serving as a Gestionnaire des activités de support at Ramsay Santé since January 2019, Cindy oversees IT service center operations. Previously held positions include Technicienne Support de Proximité at Ramsay Santé and Technicienne Support Niveau 2 at STIME - Groupement des mousquetaires, where responsibilities included incident management, troubleshooting, and software support. Cindy's earlier experience as a Technicienne Help-Desk Niveau 1 at Consort NT involved direct user interaction and ticket management for BNP Paribas. Additionally, prior experience as an Auxiliaire de vie included tech training for clients and basic troubleshooting. Cindy holds a degree in Technicien de Maintenance Informatique & réseaux from GEFI.