Rachel Vaz is an accomplished Customer Success Manager at RamSoft, where Rachel has been since September 2021 after previously serving as Customer Support Manager. Prior to RamSoft, Rachel held the position of Customer Success Account Manager at NRG Equipment Inc. from July 2019 until its acquisition in June 2021. Rachel's extensive experience in customer service includes roles as Customer Service Operations Manager at Custom Travel Solutions, Senior Customer Service Executive at Emirates, and Senior Customer Service Representative at Virgin Atlantic. Rachel began their career as a Sales Coordinator at Panakh Tours & Travels. Rachel holds a Bachelor of Commerce degree in International Business from the University of Mumbai, earned in June 2009.
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