Susan Eldrenkamp is a seasoned client success and development professional with over 15 years of experience in software sales, particularly within the simulation software sector. Currently serving as a Customer Success Account Manager and Client Development Executive at Rand Worldwide since April 2016, Susan has specialized in driving client success in a fast-paced startup environment. Previous roles include Sr. Account Manager and Consultant at IMAGINiT Technologies, where skills in customer advocacy and business growth were developed. Experience as a Dedicated Customer Success Manager at Power Equipment Direct emphasized a commitment to sustainability and strong relationship-building. Earlier in the career, Susan contributed to fleet management success as a Sr. Business Development professional at Fleetmatics. Currently pursuing a degree in Culinary Arts at Kendall College, Susan is also armed with an Applied Science Management degree from the College of DuPage.
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