Randstad Digital Americas
Donzell Duncan is an experienced technical analyst with a career spanning over a decade in various IT support roles. Currently serving as a Client Service Administrator Technical Analyst at Randstad Technologies US since July 2019, Donzell specializes in supporting cloud-based servers across different platforms. Prior experience includes roles at Intuit Inc. as a Desktop Support Analyst II, where responsibilities encompassed troubleshooting networking issues and workstation hardware, and at NTT DATA as a Level II & III Technical Consultant. Early career highlights feature positions at Southwest Airlines and HCL, providing NOC and service desk support while holding government security clearances. Donzell holds a degree in Information Technology with a focus on Computer Systems Networking and Telecommunications from Strayer University.
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