Gail Drutman

Gail Drutman currently serves as a Customer Success Representative at Rapaport since November 2023. Previously, Gail held various roles including Client Advisor Service at SVB Israel Advisors from July 2022 to April 2023, and Customer Care Specialist at Good Energies│B-Cure Laser from November 2020 to June 2022, focusing on onboarding, training new customers, and managing the Payments and Refunds Department. Gail's experience also includes serving as a Customer Success Manager at ComBtas from April 2018 to October 2020, where responsibilities included managing the VAT refund department, client onboarding, and maintaining client relationships while ensuring compliance with international suppliers. Prior positions include Customer Success Manager and Office Manager at Isravat Consulting Ltd, and a self-employed role in customer service and SEO. Gail founded a daycare center from March 2003 to August 2011. Educational qualifications include a Bachelor's degree in Elementary Education and Teaching from Bar-Ilan University.