Matías Leonardo Faillace has a range of experience working in the call center and telemarketing industry. Matías Leonardo began their career in 2011 at Aegis Global, where they served as a Call Center Agent focused on customer retention and loyalty. Matías Leonardo utilized various systems such as CMR, X-Lite, and Stealth during their time there.
In 2013, Faillace moved to Protection One Call Center, where they continued to work as a Call Center Telemarketer. Matías Leonardo'sresponsibilities involved contacting and acquiring new clients via phone calls and selling internet, cable, and mobile services. Matías Leonardo also gained experience using CRM and X-Lite systems.
Faillace then joined Cumed SA (Anexion Contact Center) in 2015 as a Call Center Telemarketer. In this role, they specialized in phone-based client acquisition and sales, focusing on mobile and internet services. Matías Leonardo also handled tasks related to telephone number portability and new line sign-ups.
Most recently, Faillace started working at RAPIBOY in 2022 as a Key Account Manager. Matías Leonardo'smain objectives are expanding the client portfolio, providing post-sales services to active clients, and strategically increasing the company's short and long-term revenue.
Overall, Matías Leonardo Faillace has built a strong foundation in the call center industry, consistently demonstrating their ability to acquire and retain clients and utilize various systems to support these efforts.
From 2016 to 2022, Matías Leonardo Faillace attended Universidad Empresarial 'Siglo 21' where they pursued a degree in Contabilidad, ultimately earning a degree in Contador Público.
April, 2022 - present
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