Rapid Health
Rick Gelaky is a seasoned professional in product management and marketing, currently serving as the Head of Product at Rapid Health since April 2022, where leadership encompasses marketing initiatives for intelligent healthcare products. Previous roles include Senior Propositions Manager at Travelport, driving global proposition design for travel technology, and Productisation Director at International SOS, focusing on product marketing and innovation within travel assistance and medical services. Additional experience includes roles in marketing and product management across various sectors, such as telecommunications, traffic management, and geographic information systems, highlighting a robust capability in strategic marketing and product development. Rick Gelaky holds a PhD in Cybernetics from the University of Reading and a Diploma in Strategic Marketing from CIM.
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Rapid Health
Rapid Health is a healthcare technology company pioneering autonomous clinical systems. Their flagship product, Smart Triage, is the only autonomous patient triage and navigation system used by the NHS in general practice. It is an AI-powered UKCA-marked patient triaging system that can autonomously facilitate appointment booking, workflow management, and appointment allocation based on staff capacity and patient clinical need, enabling real-time demand management. Rapid Health’s Smart Triage elevates the MGPA model, autonomously triaging, navigating, and instantly allocating and booking patients into the right appointments based on clinical need and staff capacity without any practice staff intervention. Patients input information via an online assessment and are instantly directed to the most appropriate care (such as an appointment), without the need for practice staff to be involved. By guiding patients to the right care and offering a range of suitable, self-bookable appointment slots, both clinical and administrative staff time is saved. In doing so, this approach helps ensure optimal use of GP and other clinical resources.