Amy Kass

Senior Director, Customer Excellence at Rapid7

Amy Kass has extensive experience in marketing and customer lifecycle management. Amy is currently working at Rapid7 as the Senior Director of Customer Excellence, a role they started in October 2020. Prior to that, they held the position of Senior Director of Customer Lifecycle Marketing at Rapid7 from February 2020 to October 2020.

Before joining Rapid7, Amy worked at Endurance International Group from 2017 to 2020. Amy served as the Senior Director of Marketing for Constant Contact - Website Builder, where they were responsible for developing and executing marketing strategies for the launch of the Constant Contact Website Builder. Amy also managed the marketing for Endurance's customer base of over 6 million small businesses and organizations as the Director of Customer Lifecycle Management.

From 2011 to 2017, Amy worked at Constant Contact in various roles. Amy started as a Senior Marketing Manager and gradually moved up to become a Director of Customer Lifecycle Management. In this role, they managed Constant Contact's customer base and focused on increasing customer lifetime value through onboarding, retention, and conversion strategies.

Amy started their career at Sentient Jet in 2006, where they served as the Senior Marketing Director. Amy was responsible for brand marketing and communications, including online marketing initiatives and public relations.

Prior to Sentient Jet, Amy worked at Chateau Montelena Winery as the Manager of Consumer-Direct Sales & Marketing and later as the Marketing Manager. In these roles, they oversaw direct-to-consumer sales, website management, and marketing activities.

Overall, Amy Kass has a wealth of experience in marketing, customer lifecycle management, and brand marketing, with a focus on increasing customer lifetime value and driving business growth.

Amy Kass completed their Bachelor's degree in French and Latin at Wellesley College from 1997 to 2001.

Links


Org chart