Andrew Wilson is a seasoned global support and services leader, currently serving as Vice President of Global Technical Support at Rapid7. They possess extensive experience, having previously held key positions at ConnectWise, where they successfully managed international technical teams and integrated support processes post-acquisition. Andrew began their career with hands-on management roles at Chick-fil-A and gained valuable architectural knowledge through their studies at Florida College and the University of South Florida. Their commitment to mentorship and team empowerment is evident in their efforts to build high-quality support teams and foster a collaborative work environment throughout their career.
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