Gregory Dervin

Gregory Dervin has a diverse work experience spanning over two decades. Gregory is currently employed as a Senior Customer Success Manager at Rapid7, where they assist organizations in enhancing their security measures. In this role, they focus on reducing vulnerabilities, investigating and thwarting attacks, and automating routine tasks.

Before joining Rapid7, Gregory held various positions at reputable companies. From 2020 to 2021, they worked as a Renewals Manager - Service Providers at Cisco. Here, they managed service provider accounts and oversaw contract renewals.

Prior to Cisco, Gregory was a Customer Success Manager at Micro Focus from 2017 to 2020. During their time there, they successfully managed key accounts such as Orange, Carrefour, Societe Generale, and AirFrance-KLM. Gregory played a crucial role in ensuring the adoption and usage of software products, managing enterprise license agreements, and maintaining strong relationships with customers.

Before Micro Focus, Gregory was a Customer Success Manager at Hewlett Packard Enterprise (HPE) from 2013 to 2017. Here, they managed top software customers, including Orange, Carrefour, and STMicroelectronics. Their responsibilities included driving software adoption, managing enterprise license agreements, and resolving critical issues alongside customer management teams. Additionally, they served as the SW Business Development Manager - BDM Premier Support, where they focused on new sales and the renewal of software support contracts.

Gregory's career at HPE began in 2003 when they joined the company as an HP SW - Support Renewal Manager. In this role, they focused on renewing software maintenance contracts and upselling additional support services. Gregory also served as a Partner Account Manager, where they collaborated with partners and resellers to sell and attach support packages to HP core products.

Before joining HPE, Gregory worked at Compaq Computer Corporation as a Partner Account Manager, responsible for indirect sales and working with partners to sell and attach support packages to core HP products.

At the beginning of their career, Gregory worked at Azlan as an Account Manager for Internet providers. Gregory engaged in direct sales activities, built relationships with telecom suppliers, and managed a team.

Overall, Gregory Dervin's work experience showcases their expertise in customer success management, sales, and support, with a focus on software and IT solutions.

Gregory Dervin attended Ecole des Ingenieurs Commerciaux en Informatique - ESICI, where they pursued a degree in Informatique. Gregory started their education in 1996 and the end year is not specified.