Rachel Keen, MSM, PMP, currently serves as PMO Manager at RapidAI since September 2024. Previously, Rachel held various leadership roles at Granicus, including Chief of Staff for Customer Experience Services, where significant operational efficiency initiatives were directed. Rachel also led implementation teams for multiple SaaS products and established quality assurance processes while managing global teams. Rachel's career includes positions at Keen Scope Consulting, SONIC Drive-In, Feed the Children, and the Federal Aviation Administration, showcasing a strong record in project management and strategic planning across diverse sectors. Rachel's educational background includes a Master of Science from Southern Nazarene University and professional development at the Massachusetts Institute of Technology.
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