Kevin Shannon

Kevin Shannon is an experienced operations leader with a rich history in telecommunications and technology management. Currently serving as Operations Manager at RapidScale since May 2017, Shannon oversees operational support initiatives including compliance programs and project management. Prior roles include Sr. Director of Operations at Level 3 / TW Telecom, where strategic leadership transformed underperforming departments, and Area Manager Operations at PAETEC Communications, managing extensive field operations across multiple states. Shannon's career began at ACC Long Distance, progressing to Director of Network Operations. Educational credentials include an MBA in Finance and Technology Management from the Rochester Institute of Technology and a Bachelor's degree in Electrical Engineering from Binghamton University.