Scott L. Brillman

Public Safety Advisor at RapidSOS

Captain Brillman currently directs Baltimore’s 911 communication center. Under his tenure, the center won the International 911 Center “Team of the Year Award” from the International Association of Public Safety Communications Officials for its excellence in professionalism and performance in 2016. Captain Brillman proudly leads a workforce who handle more than 1.5 million emergency calls per year; the busiest in Maryland. He is currently tasked with transforming the organization into a “next generation ready” communications center, and with planning and implementing future innovations for the City’s 911 public safety system.

In March 2014, Captain Brillman was appointed and commissioned by the Governor and Maryland State Senate to the Maryland Emergency Number Systems Board, which coordinates policy and funds enhancements for 911 systems across the state.

For more than a decade, Captain Brillman has helped Baltimore maintain the highest level of readiness, protecting Baltimore’s citizens, workers, and visitors from the impacts of emergencies through his service with the Mayor’s Office of Emergency Management, where he was appointed from the field in 2006. Since that time, Captain Brillman managed many of Baltimore’s large-scale emergencies, including multiple hurricanes, record-breaking snow storms, earthquakes, and the catastrophic 2012 derecho, as well as multiple-alarm fires, mass evacuations and active shooter incidents. He has also led major event planning teams, coordinating preparation and response for some of Baltimore’s largest and historic special events, including Sailabration in 2012, which brought more than 1.5 million visitors to downtown Baltimore.

Prior to his appointment to 9-1-1, Captain Brillman also served as a paramedic and mentor with the Baltimore City Fire Department. He has maintained his paramedic certification and served as a Medical Specialist on Maryland’s Urban Search and Rescue Task Force (MD-TF2), twice deploying to assist New Orleans, for Hurricane Katrina, and Hurricane Gustav. Just last year, Captain Brillman was again deployed with a multi-agency Incident Management Team (IMT) to assist in the response to hurricane Irma in the devastated Florida Keys.

Captain Brillman serves on multiple advisory committees as well as a director on the Boards of multiple non-profit organizations in Baltimore City, which he calls home. He received a B.S. from the University of Maryland, Baltimore County and an M.S. in Management from the Johns Hopkins University, and is a Certified Emergency Manager (CEM).

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