RAPP
James Wilhite is an accomplished technology operations leader with extensive experience in application and platform development. Currently serving as the Director of Technology Operations at RAPP since April 2023, James focuses on servicing the US Army Account and leads multiple development teams including application developers, DevOps, and quality engineers. Previous roles include Director of Application and Platform Development at TradeCentric and Senior Solutions Architect at Returnly, where responsibilities involved overseeing product teams and designing integration paths for enhanced customer experiences. James has also held leadership positions at Cubicle Ninjas, Officite, and various other companies, contributing significantly to the development and implementation of innovative web and application solutions. James holds a B.A. in Business and Philosophy from Lake Forest College.
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RAPP
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RAPP is the customer experience agency. RAPP is driven by data, inspired by culture, and enabled by technology. The agency believes in creating real-time, brand-building, problem-solving, useful customer journeys across all channels that are measurable, trackable and accountable. RAPP continues to build on its heritage as a powerhouse in direct,relationship and loyalty marketing to deliver experiences that make brands, products and services richer.