Susan Welman is an accomplished Delivery Program Manager at RAPP, with extensive experience in project management and client success across various roles. Currently managing multiple workstreams and coordinating cross-functional teams to ensure high-quality project delivery, Susan has previously led global initiatives at Omnicom agencies, focusing on creative problem-solving and client alignment. Prior experience includes rebuilding the US Customer Success team at SHL, leading to significant revenue growth and enhanced onboarding processes, as well as optimizing technical support operations in the EMEA region. With a proven track record in client relationship management and team leadership, Susan is dedicated to driving continuous improvement and successful outcomes in every project.
This person is not in the org chart
This person is not in any teams
This person is not in any offices