Crisla Pott

Crisla Pott currently serves as the Product Operations Manager for Latin America at Rappi, a role held since April 2018, where significant contributions include leading the development of the Operations Control Center (OCC) and enhancing live operations monitoring across nine countries. With a history of roles ranging from Operations Lead to Operations Assistant, Crisla demonstrated expertise in optimizing performance metrics, improving courier engagement, and addressing operational challenges. Academic qualifications include a Post Graduation in Project Management from FGV, a Master in Ecology from the Federal University of Rio Grande do Sul, and a Bachelor of Ecology from Universidade Católica de Pelotas.