Luis Vázquez

Customer Success Analyst at RappiCard México

Luis Vázquez has a diverse work experience. Luis started their career at AIESEC en Ecuador in 2019, where they held the position of Jefe de operaciones. During their time there, they were responsible for creating and implementing strategies to increase sales and manage a team in charge of executing exchange program sales. Luis also specialized in selling entrepreneurship exchange programs with startups in Quito and monitored KPIs for all program operations in Ecuador.

In 2021, Luis joined Rappi as an Account Manager ADS. In this role, they managed accounts in the restaurant vertical and analyzed account data to improve operations. Luis also created sales plans for restaurant accounts.

Currently, Luis works at RappiCard México as a Customer Success Analyst, starting in 2022. No end date is specified for this role.

Overall, Luis has experience in sales, operations management, account management, and data analysis.

Luis Vázquez's education history begins in 2012 when they enrolled at the Universidad Autónoma del Estado de México. Luis completed their bachelor's degree in Economics in 2018.

Later, in 2022, Luis attended the Universidad Tecmilenio and pursued a Master's degree in Business Administration with a focus on Finance. Luis is expected to complete this program in 2024.

In terms of additional certifications, Luis obtained the Scrum Fundamentals Certified designation from SCRUMstudy - Accreditation Body for Scrum and Agile in July 2021. In September 2022, they completed the Basic Excel course offered by Platzi. Luis further enhanced their skills by completing courses in Customer Service, Developing Empathy, and Assertive Communication for Personal and Professional Life, all from Platzi. The Customer Service course was completed in January 2023, while the courses on Empathy and Assertive Communication were completed in the same month in 2023.

These are the educational milestones and certifications attained by Luis Vázquez, based on the provided information.

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