Melissa Twibell

Senior Customer Success Manager at Raptor Technologies

Melissa Twibell has a diverse work experience with roles in customer success, project management, and account management. Melissa has most recently worked as a Senior Customer Success Manager at Raptor Technologies, LLC since May 2023. Prior to that, they were the Director of Customer Success and a Customer Success Manager at SchoolPass from June 2019 to May 2023. Melissa also has experience as a Project Manager at Mosaic Learning from March 2017 to June 2019. Melissa previously worked at Roadnet Technologies Inc. as a PMP, Project Manager from November 2012 to March 2017, and as an Account Manager - Telematics from August 2011 to November 2012. Melissa also worked as an Account Manager at Berry Hill Consulting from August 2009 to June 2011 and as a PR Intern at Business Development Group in May-June 2009.

Melissa Twibell received their Bachelor's degree in Mass Communications with a concentration in PR and Advertising from Towson University. Melissa attended Towson University from 2005 to 2009, during which they obtained a BA in Mass Communications with a double track specialization in Advertising and PR. In 2013, they also obtained a Project Management Professional (PMP) certification from the Project Management Institute (PMI).

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Timeline

  • Senior Customer Success Manager

    May, 2023 - present