Ian Hunt has over 19 years of work experience in various leadership and consulting roles. Currently, they are the Chief Experience Officer at Ras Al Khaimah Economic Zone (RAKEZ), a position they have held since April 2021. Prior to this, Ian worked at Close Brothers as the Chief Customer Officer, leading a team in insight and analytics, experience strategy, digital design, and other areas. Ian held this role from September 2016 to March 2021.
Ian also has experience with IBM, where they worked in different positions. Ian was the Associate Partner for the Mobile and Apple Partnership Leader in the Communications Sector in Europe, leading digital transformation efforts for clients from August 2014 to August 2016. Before that, they worked as a Senior Managing Consultant from February 2007 to July 2014, focusing on customer experience improvement, business transformation, and systems integration.
Additionally, Ian worked at IBM as an Executive Assistant to the UKI General Manager for Consulting from May 2012 to November 2012. Ian began their career as a Senior Consultant at IBM iX in 2002, specializing in CRM and contact centers across various industries. Ian worked in this role until February 2006.
Overall, Ian Hunt's work experience spans across different industries and includes leadership, customer experience, digital transformation, and business consulting.
Ian Hunt completed their Bachelor's degree in Information Technology from Monash University between 1999 and 2001. In 2020, they attended Imperial College London, where they studied Digital Transformation Strategy.
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