Dennis Fortis has a solid work experience in customer service and operations management. Dennis started their career in 2007 as a Manager Operations at Concentrix, where they worked for over 11 years. In 2019, they joined Kanetix Ltd. as a Manager of Contact Centre Operations for a period of 7 months. After that, they moved to RATESDOTCA Group Ltd. and held the position of Senior Manager, Customer Service from July 2019 to January 2022. Currently, Dennis is serving as the Director of Customer Experience at RATESDOTCA Group Ltd.
Dennis Fortis obtained their Bachelor's degree in Political Science and Government from York University, which they pursued from 1997 to 2001.
January, 2022 - present
July, 2019
Senior Director - Customer Experience, Innovation & Engg. Enterprise Architecture at Honeywell
Senior Director - Customer Experience Delivery - Americas at Copperleaf
Director Customer Experience at Arvig
Director, Customer Experience & Advocacy at GoCardless
Director Customer Experience at ANSYS
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