Samuel Crews

Samuel Crews is currently the Head of Customer Success at RATP Dev and previously held the position of Product Manager in Digital Marketing within the same company. With a robust background in customer relationship management, Samuel has contributed to Expedia Group as a Destination Content Specialist and worked at MSC Cruises, where they specialized in direct marketing and CRM strategies. Samuel's earlier experiences include serving as Group Loyalty Marketing Manager at Europcar Mobility Group and editing The Calvert Journal. They hold a Bachelor of Arts in Russian Studies from UCL and a Postgraduate Certificate in Journalism from Birkbeck College.