James Lynch

James Lynch is an experienced professional in customer service and sales management, currently serving as the Customer Service Team Leader at Raven Housing Trust since October 2022. Previously, James held roles in various organizations, including the Sales and Customer Service Team at Adorn Elements, where responsibilities included establishing an online company and conducting product research. James also worked as the New Business Manager at Creative Car Park Ltd., where outbound B2B sales initiatives and team management were key focus areas. Experience as Service Delivery Manager at Call Systems Technology Limited involved team supervision and customer complaint resolution, while a tenure as Sales Team Leader at BSkyB emphasized team performance improvement. Earlier, James served as Head of Data Services First Line Support at Betgenius, addressing employee conflicts and ensuring client support, with foundational roles at Oracle, SAGE, and America Online spanning technical support and middle management. James holds a degree in Accounting from the Association of Accounting Technicians and has completed training at the Institute of Public Administrators Dublin.