Amber Farris

Amber Farris is a seasoned professional with extensive experience in customer success leadership within various sectors, including healthcare, education, and technology. Currently serving as the Director of Customer Success at Raxia since October 2025, Amber drives revenue growth and customer retention through strategic partnerships and product adoption initiatives. Previously, Amber held roles such as Team Manager at Findhelp, where responsibilities included overseeing a team of Senior Customer Success Managers and enhancing operational alignment. Amber also contributed to OrthoFi as the Director of Customer Success, focusing on growth and retention across diverse product lines. Amber's leadership background includes extensive experience at ASF Payment Solutions, where call center teams were managed effectively while nurturing client relationships. Amber holds an Associate's Degree in Human and Behavior Science and Natural Science from Napa College and further education from California State University-Sacramento.