Shivender S. is a seasoned professional with extensive experience in customer success and relationship management. Currently serving as a Customer Success Manager at RAY · ALLEN, Inc. since July 2023, Shivender previously held the position of Relationship Manager at the Chief Minister Office, MyGov Himachal, from June 2019 to August 2023, where responsibilities included coordinating with various ministries and monitoring citizen feedback processes. Prior to that, Shivender served as a Senior Manager at 31 Parallel, overseeing a team of over 175 full-time employees, and held a managerial role at Dell EMC, where focus was on creating high-performance teams and guiding individual and team performance goals. Shivender began the career as an Analyst responsible for knowledge management processes. Educational qualifications include a Bachelor of Engineering in Electronics and Telecommunication from North Maharashtra University.
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