The Sales and Service Operations team at Ray Catena Lexus is responsible for driving the overall customer experience by managing the sales process for new and certified pre-owned vehicles, as well as overseeing service operations. This team ensures smooth coordination between sales, finance, and aftersales services while providing exceptional support to customers throughout their purchasing and servicing journey. With specialists in sales, diagnostics, financing, and parts management, they work collaboratively to meet customer needs and enhance satisfaction.