Eslam Ahmed

Eslam Ahmed is an experienced Microsoft Dynamics System Administration Specialist at Raya Trade since February 2021, where responsibilities include creating stores, activating POS, managing user accounts in Microsoft Dynamics 365, troubleshooting POS issues, and supporting over 85 branches. Prior to this role, Eslam served as an IT Specialist at Itsalat International Company from November 2016 to January 2021, focusing on user account and mailbox management through Active Directory and Exchange. Earlier experience includes working as a Technical Support Specialist at Al Aml Lab Analysis from September 2014 to October 2016, providing support to five branches and installing hardware. Eslam holds a Bachelor's degree in Management Information Systems from Science Valley Academy, obtained between 2010 and 2014.