Arnab Mal

Arnab Mal serves as the Customer Service Team Lead at Rayna Tours since June 2024, following a role as Senior Operations Executive at Thrillophilia.com from November 2022 to May 2024, where Arnab managed a team of five and oversaw operations across the UAE, including vendor management and performance metrics. Previous responsibilities included handling day-to-day operations, managing bookings, addressing customer queries, negotiating with vendors, and ensuring smooth partnerships in various destinations. Arnab holds a Bachelor of Business Administration from Sri Sathya Sai Institute of Higher Learning, completed in 2022.