Jayaram Karthik

Jayaram Karthik is a seasoned professional with extensive experience in business operations, strategy, and risk management. Currently serving as Senior Vice President of Business Operations at Razorpay since August 2021, Jayaram previously held the Senior Vice President position at Tata Play Ltd from January 2017 to August 2021, focusing on strategy and customer experience. Prior roles include Head of Risk Management at Amazon, Senior Vice President of Operations and Technology at Citi, and AVP of Quality at American Express, where Jayaram accumulated over a decade of experience in various operational and customer success roles within the retail financial services and payments sectors across the United States and several Asia-Pacific countries. Jayaram holds a Bachelor's degree in Corporate Secretaryship from the University of Madras, a Postgraduate degree in General Management and Strategy from the Indian Institute of Management, Calcutta, and completed an Executive Management Program at the University of Michigan - Stephen M. Ross School of Business.