Francoise Wilkinson

Business Process Owner - Customer Service Sales Order Management And Billing

Francoise Wilkinson is an experienced professional in business process management and customer service, currently serving as a Business Process Owner for sales order management and billing at Reckitt since October 2016. Prior to this role, Francoise held various positions at SC Johnson from July 2008 to October 2016, including Senior Analyst in Logistics Inventory and Continuous Process Improvement, where responsibilities included migrating Logistics Inventory Management activities across multiple countries and overseeing LEAN process initiatives. Additional experience includes serving as a Customer Service Representative at Gymnova UK Ltd and various roles in front desk reception and event management. Francoise holds a Master's degree in International Business from Aix-Marseille University and a Master of Economics and Languages from Universite d'Aix en Provence, specializing in English and Spanish.

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