Sougat Tiwari

Ecommerce Customer Service Manager at Reckitt Benckiser

Sougat Tiwari is an experienced professional in supply chain and eCommerce, currently serving as the Ecommerce Customer Service Manager at Reckitt since October 2024. Previously, Sougat worked at Britannia Industries Limited as the Modern Trade Supply Chain Manager and at udaan.com in various roles, including Program Manager and FMCG State Buying Head for UP. Past roles also include significant contributions at LTI as a Business Consultant focused on ITIL Process Reengineering and at KPMG India as a Summer Intern involved in market entry strategies. Sougat's career began at Honda Cars India Ltd as a Purchasing Engineer, where responsibilities included managing a substantial supply chain portfolio and implementing cost reduction strategies. Sougat holds an MBA from XLRI Jamshedpur and a BTech in Mechanical Engineering from the National Institute of Technology Raipur.

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