Amir Shenouda

Amir Shenouda is a Sr. Technical Specialist at RBC Wealth Management, a position held since May 2020. Prior experience includes significant roles at IBM from September 2012 to March 2020, where Amir served as an IBM Certified Instructor, developing training materials for global teams and coaching new hires, as well as a Senior Remote Technical Support Lead, providing IT support for high-profile clients such as RBC and TD, while mentoring team members. Earlier experience includes serving as a Level 1 Remote Technical Support Services and Subject Matter Expert for EMEA teams at IBM, and working as an IT System & Network Administrator at Wadi Degla Holding from October 2011 to August 2012. Amir holds a Bachelor's degree in Electrical, Electronics and Communications Engineering from Misr International University, completed in 2011.