Cassie Boyles is an experienced banking professional with a background in account services and operations. Currently serving as an Account Services Associate II and Operations Float Analyst at RCB Bank since January 2015, Cassie performs daily functions across various operational departments, providing assistance in areas such as Fraud, BSA, Customer Support, QA, Call Center, and ACH. Prior experience includes the role of Assistant Branch Manager at Bank of Oklahoma, where responsibilities involved customer service operations and employee development initiatives. Cassie began a career in customer service and hospitality as a Team Lead, Bartender, and Server at Chili's and completed an internship in Cardiac Rehab at St. Francis Hospital. Educational qualifications include an Associate of Science in Psychology and Sociology from Rogers State University, complemented by earlier studies at Pensacola Junior College and a high school diploma with a focus in Emergency Medical Technology from West Florida High School of Advanced Technology.
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