Rachael H.

Rachael H. has extensive experience in client services and sales across multiple industries. Currently serving as a Client Services/Missing Participant Services Specialist, Consolidation Specialist, and Account Services Representative at Retirement Clearinghouse since September 2018, Rachael effectively addresses client needs and manages account inquiries. Prior experience includes a role as a CSR/Sales representative at Morris-Jenkins from January 2017 to August 2018, where Rachael excelled in customer service within a high-volume call center, problem-solving HVAC and plumbing issues, and achieving sales accolades. Additionally, as a Sales Associate at Red Ventures from August 2015 to January 2017, Rachael demonstrated strong negotiation skills while promoting DirecTv and AT&T U-Verse services and securing customer retention through strategic sales techniques. Rachael holds a degree from the University of North Carolina at Charlotte and scored highly on the DISC assessment as Conscientious and Steady.