Letícia Ritielle

Letícia Ritielle is a highly experienced Customer Success Manager currently working at RD Station since November 2021, where responsibilities include managing a portfolio of strategic accounts, driving MRR growth through upselling and upgrades, mitigating product and financial risks, and facilitating strategic meetings to achieve client objectives. Prior experience includes roles at Conta Azul as a Customer Success representative managing relationships with accounting firm owners, and at Sage as a Customer Success Analyst, where Letícia ensured customer engagement and satisfaction. Additionally, Letícia served in administrative roles at the Tribunal da Justiça de São Paulo and Colegio Dom Pedro II, demonstrating strong organizational skills. Letícia holds a Technical degree in Human Resources from ETEC - Escola Técnica Estadual de São Paulo.