Nicola Minty

Nicola Minty is an accomplished professional with extensive experience in operations and customer success management across multiple companies. Currently serving as the UK and EU Regional Operations Manager and Customer Excellence Consultant at RDrive by SnagR since July 2019, Nicola previously held several key roles at Rimilia from January 2015 to April 2019, including Operational Acceptance Manager, where a new function for continuous integration product releases was established. Additional roles at Rimilia included Customer Success Manager, Account Manager, and Implementation Analyst, showcasing a strong expertise in customer management, technical implementation, and quality assurance. Earlier career experiences also include positions at 383, SCHJ Security Services, KallKwik Business Design + Print, the Forensic Science Service, and Dr. Print, wherein Nicola developed a versatile skill set in administration, accounting, and sales and marketing. Educational background includes a CLAIT degree in Computing from Sandwell College and attendance at Kings Norton Girls School.