Latoya Clark

Latoya C. is an accomplished professional with extensive experience in operations and technical services management. Currently serving as the Technical Services Manager at Reach Partners™, a rapidly growing management consulting firm, Latoya has a strong background in optimizing policies and processes, enhancing customer experience, and driving business success. Previous roles include Operations Manager at C3 Customer Contact Channels, where internal policies were developed to maintain efficiency, and Customer Experience Manager at CarMax, where team activities ensured high standards of service. At Curvature, Latoya rose through the ranks from Call Center Manager to Senior Manager of Operations, creating a successful Quality Assurance department and leading initiatives for enterprise-wide system consolidation. Latoya holds a Bachelor of Science in Management Information Systems with a concentration in IT Project Management from Strayer University and is a Six Sigma Black Belt from Villanova University.