Luis E. Matos II is an accomplished professional with extensive experience in healthcare management and radiology. Currently serving as Contact Center Manager at ReachOut Healthcare America since May 2014, Luis focuses on developing operational strategies through needs assessments and technology evaluations. With a longstanding commitment to the United States Army Reserve since June 1998, Luis holds the rank of SFC E-7 and excels as a Senior Radiology NCO, overseeing large radiology operations and conducting various examinations. Prior experience includes a supervisory role at ALW Sourcing / NCO Financial Systems, where responsibilities included training staff and managing financial portfolios. Luis holds a Bachelor of Applied Science in Advanced Patient Care from Grand Canyon University and a Certificate in Radiographic Technology from the US Army Academy of Health Sciences.
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