Thomas W. has extensive experience in IT support and consulting, currently serving as a Network Analyst I and previously as a Help Desk Analyst at Siskin Hospital since July 2018. In this role, Thomas W. provides first-level support for electronic and telephony requests, analyzing user issues through various contact methods. Additionally, as the owner of Geek Bytes since October 2012, Thomas W. offers IT consulting services to over 150 clients, focusing on areas such as hardware/software installation, computer and mobile device repair, website design and development, networking, data recovery, malware removal, and custom system builds. Thomas W. holds an Associate of Applied Science degree in Computer Support Specialist with a specialization in Networking from Georgia Northwestern Technical College, completed between 2013 and 2017.
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