Jenna Kowal

Jenna Kowal has extensive experience in the banking and service industries, currently serving as a Loan Servicing Specialist and Banking Specialist at Reading Cooperative Bank since January 2017. Prior to this role, Jenna held positions at Starbucks from December 2014 to January 2017 as a Shift Manager and Lead Barista, where responsibilities included maintaining store efficiency and customer service. Jenna's experience also includes working as a Key Holder at Breakers Ice Cream from April 2010 to June 2015, where notable achievements included training colleagues and implementing successful promotions. Earlier work as a Cashier at DeMoulas Market Basket from May 2008 to June 2012 involved optimizing transaction efficiency and customer relations. Jenna's educational background includes attendance at the University of Massachusetts Lowell, the University of Florida, and Harvard University.