Mark Sjoerdsma is an experienced IT professional with extensive expertise in systems engineering and technical leadership. Currently serving as a Sr. Citrix Technical Lead at Exela Technologies since June 2018, Sjoerdsma also holds a position as a Windows Systems Engineer II at TransCentra since 2009, focusing on the installation, configuration, and maintenance of Wintel server operating systems. Prior to these roles, Sjoerdsma worked at JPMorgan Chase and Banc One Corp as an Engineer Lead in the National Retail Lockbox division, and has a foundational career at Valley National Bank in various operational roles. Sjoerdsma's education includes training from Microsoft Virtual Academy and New Horizons, enhancing technical skills and competencies.