Lyn Jacobs

Chief Customer Officer at Real Floors

In 1976, Lyn’s father started one of the first apartment-focused flooring businesses in Dallas, where Lyn spent his summers as a child making forts constructed of boxes of tile and rolls of carpet pad. After starting his flooring career as a warehouse associate in 1987, Lyn moved to an Account Executive role in 1991, eventually relocating to Denver in 2001 as the Regional Sales Manager for Arbor Carpet. In 2019, he became partner and Executive Vice President and in 2022 was part of the nation’s largest multifamily flooring merger of Arbor Contract Carpet and Real Floors, where he was named Chief Customer Officer and Partner.

Lyn enjoys partnering with his colleagues and clients to educate and advise on flooring solutions for the specific needs of the resident and the objectives of management and ownership. Long-standing relationships based on trust and friendship are the foundation of his business. His greatest achievement in his work life is having the ability to say his colleagues and clients are his best friends.

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  • Chief Customer Officer

    Current role