Danielle Erwin, CPST, is a seasoned technical support and client success professional with extensive experience across multiple organizations. Currently serving as a Technical Support Specialist at Real Geeks since August 2022, Danielle previously worked at Virgin Pulse for over seven years, holding roles such as Client Analyst in Program Design and Program Design Validation Coordinator. Danielle's expertise includes product and program design, project management, and process improvement, aiming to enhance client experiences and operational efficiency. Earlier career experience at Apple involved providing advanced technical support for iPhone and iTunes issues, while a role at Trinity Workplace Learning focused on quality assurance and technical training. Danielle holds a Bachelor of Fine Arts degree from the University of North Texas.
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